Resetting Your Password to Digital Shift's Reporting Portal

First Time Setting Up Your Password?

If you haven't set up a password yet, check your email for your Digital Shift account invitation. This email has the subject line "Digital Shift - New Account" and contains instructions to set up your password for login.digitalshiftmedia.com. You'll use the same email address you used when signing up for our services.

For complete setup instructions, visit: https://docs.digitalshiftmedia.com/en/how-do-i-access-my-dashboard-and-reporting-portal

Already Have an Account? Reset Your Password

If you already have an account but forgot your password, follow these simple steps:

  1. Go to login.digitalshiftmedia.com

  2. Click the "Forgot Password" link located under the username and password fields

  3. Enter the email address you used when signing up for Digital Shift services

  4. Click "Reset Password"

  5. Check your email for the password reset message (usually arrives within 5-10 minutes)

Important: Be sure to check your spam, trash, and promotional folders! Password reset emails sometimes end up there.

Still Can't Find Your Password Reset Email?

Don't worry—this happens sometimes. Here's what to check:

Check These Email Folders:

  • Spam/Junk folder

  • Trash/Deleted items

  • Promotional folder (especially if you use Gmail)

Still No Email?
If you've checked all these folders and still can't find the password reset email, our email system may have had delivery issues with your email address in the past. When this happens, please contact our support team directly for assistance. We'll help you get back into your account quickly.

Accessing Your Portal On-the-Go

The Digital Shift reporting portal works on your smartphone, tablet, or computer, so you can check your business reports whether you're at the office or out on a job site. The portal is optimized to work well on all devices.

Keep Your Account Secure

When setting up your password, choose something strong and unique. Don't share your login information with employees—if team members need access to reports, contact our support team to set up additional user accounts.

Need More Help?

Our support team is here to help! If you're still having trouble accessing your reporting portal, don't hesitate to reach out to us for personalized assistance.

Pro Tip: Once you're logged in, bookmark login.digitalshiftmedia.com for easy access to your dashboard and reports anytime!