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Billing

Billing related answers.
Who do I contact if I have billing issues or questions? For billing questions, please email our support team and indicate that there is a billing-related inquiry in the subject line...
How will the billing description come through? The billing description will be displayed as DIGITALSHIFTMEDIA.COM or DIGITAL SHIFT, with a short description of your services depending on...
How will billing be handled? Billing is handled through credit card processing and recurs each month on the same billing date.If a month doesn’t have...
General
  • Should I continue to invest in SEO during a website migration?
  • How Does Changing My Address Impact SEO?
  • What do you do during and after a Google core update?
  • What does "not found" mean on my rankings report?
  • Google displaying an unexpected page in local search results
  • How do you optimize for voice search?
  • How do I book a monthly review call?
Onboarding
  • What is an Account access email?
  • What can I expect from my onboarding call for the program, what do I need to prepare, and how much time do I need to allot?
  • Google Analytics Not Displaying Data In Dashboard
  • How do I reset my password to the Digital Shift reporting portal?
  • How Do I Send You Photos and Videos?
  • What data and tracking can I see in my reporting portal?
  • When will my content be created?
  • When is my next check-in or meeting?
  • Who is my account manager?
  • How do I access my dashboard and reporting portal?
  • I want to sign up what is the next step?
  • What happens after I sign up?
  • How do I book a monthly review call?
  • How do I book an onboarding call?
Content
  • Can You Write Blogs For My Location?
  • If I need to correct content after it’s been posted on my local website, who do I contact?
  • Reviewing and Approving Your Content in Google Docs
  • What is Digital PR and How Does It Help with SEO?
  • How Do You Determine What Keywords or Topics to Optimize For?
  • Can You Use the Content I Send You for SEO?
  • Where can I find the content published on my website?
  • Understanding Your Content Schedule
  • What Is The Impact of Pausing SEO and Google Business Profile Services?
  • ServiceTitan Integration
  • How do you determine which city is chosen for a Geo page
  • What are Business Descriptions
  • Can I make changes to the content you produce?
  • What if I am not satisfied with my content?
  • How does the content process work?
  • What is the difference between "standard" and "premium" content?
  • What is a geo page?
Social Media
  • Can You Use My Own Photos for Social Media Updates?
  • Can I Manually Approve My Posts?
  • What Social Media Accounts Do You Post To?
  • What will you be doing with my Meta accounts (Facebook/Instagram)?
  • How to Record Powerful Client Video Testimonials
  • What are review posts?
  • How to claim a Linkedin company page?
  • Give a partner access to assets in your Business Manager
Google Business Profile
  • How Frequently Do You Post to Google Business Profiles?
  • Can You Manage My Google Business Profile Account?
  • Can I review the Google review responses before they are posted?
  • Google Business Profile Video Verification Example
  • What are important Google Maps ranking factors?
  • What Does My Google Business Profile Management Service Include?
  • How to Remove a Photo from Your Google Business Profile
  • How to Remove an Inappropriate Employee Review from Your Google Business Profile
  • How to Recover Missing or Removed Reviews on Your Google Business Profile
  • Should I Make My Office Address Visible on My Google Business Profile?
  • What Does The Data On My Local Rankings Heatmap Mean?
  • How to Flag a Review on Your Google Business Profile
  • Why can't I see my new Google Review on My Business Profile?
  • Updating or Adding a Physical Address to your Google Business Profile listing
  • Google PIN not arriving at my location
  • GBP Location Verification Issues - How to Contact Google
  • How to Get Reinstated After a Google My Business Suspension?
  • Can I Claim Ownership of a Verified Google Business Profile?
  • Will updating my address impact my ranking?
  • Can I Use a PO Box for My Google My Business address?
Technical
  • Are there any IP address that I need to whitelist to allow Googlebot to crawl my website
Our Prograns
  • Billing
    • Who do I contact if I have billing issues or questions?
    • How will the billing description come through?
    • How will billing be handled?
  • Who Owns The Accounts and Work You Perform?
  • Which Is Better, SEO or Paid Ads (Google Ads, GLS, etc)?
  • Will I Need to Continue with SEO After I Get Good Rankings?
  • How Long is the Contract For?
  • What’s Included With My Plan?
  • What Access Do You Need to Perform Your Work?
  • How Do You Track Progress?
  • How Long Will it Take to See Results?
  • How Much Will My Plan Cost?
  • Can I Customize My Plan?
  • Can You Use My Own Photos for Social Media Updates?
  • Can You Write Blogs For My Location?
  • How Frequently Do You Post to Google Business Profiles?
  • Can You Manage My Google Business Profile Account?
  • Can I Manually Approve My Posts?
  • What Social Media Accounts Do You Post To?
  • Do You Use Content from the Corporate Blog for Social Media?
  • What Type of Content Marketing Do You Do?
  • These Services Sound Similar to What I Already Have, What Do You Do Differently?
  • Do I Need SEO If I Already Have Someone Looking After My Local Business Listings?
  • Do You Get Access to Corporate Resources and Content?
  • How Do I Get Started With a FREE Assessment?
  • What is an Account access email?
  • Can I upgrade or downgrade the plan, and how will this affect my deliverables?
  • I have multiple locations across different brands, can I get a discount?
  • I have multiple locations within the same brand, can I get a discount?
  • If I’m not seeing value in the program, who can I escalate my concerns to?
  • I can’t log in, and can’t remember my password, who do I contact?
  • Can I give access to my reporting dashboard to more team members in my business?
  • My report looks incorrect, who do I contact?
  • How do I access the reporting platform?
  • Who will proof my content?
  • How do I sign up for the program?
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