Confirmation emails are sent from support@digitalshiftmedia.com to the account email, the address you used at sign-up.

To ensure you receive all important emails, such as payment confirmations, add support@digitalshiftmedia.com to your contacts and whitelist the email and domain.

If you are still looking for the most recent confirmation, please check your inbox and spam folder in case the email arrived in the wrong inbox. If you can't find any recent emails from us, please contact your IT provider or corporate support to assist with resolving this.

You can also download copies of your transactions by logging into our admin client portal. If your accountant asks for invoices and payment receipts, this is the best place to download all your transactions.