Yes, we can help you add users to your Facebook Business account. How we do this depends on your situation.
If You Own Your Business Account
If you own your Facebook Business account and we already have admin access, we're happy to add new users for you. Just give us your approval first.
Here's what we need:
The person's name and email address
What they need to be able to do (post content, run ads, view reports, etc.)
Which Facebook Pages or Ad Accounts they need to use
Once you give us the go-ahead, we'll take care of the setup and send them an invitation.
If You're Part of a Franchise
If your business is part of a franchise or larger company, things work a little differently:
You'll need to make the request through your home office or corporate team
We have limited access to franchise accounts
We can't add or remove users without permission from your head office
What you should do: Contact your franchise coordinator or home office with your request. They'll either handle it themselves or give us permission to help.
What Information We Need
To add someone to your Facebook account, please send us:
The person's full name
Their email address (the one they use for Facebook)
What you want them to be able to do
Your approval in writing (a simple email works great)
Not sure what type of account you have? No problem. Just reach out to your account manager and we'll figure it out together.