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Onboarding

Onboarding

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Resources for new clients to facilitate onboarding.

How do I book an onboarding call? Information on getting started and booking your onboarding call to launch your campaign.

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General

I have an in-house marketing manager, do I still need an agency?
Should I claim my business on a directory I've never heard of?
Do service area cities, ZIP codes, or counties play a role in local ranking?
What Is Branded Search and What Causes It to Increase?
Should I Create a Microsite for My Business?
What to Do If Your Business Phone Number Is Added to a Telemarketing List
Which Key Metrics Should I Track to Measure Local SEO Success?
My business is scheduled to open, when should I start SEO?
What Should I Do About My SEO When I Buy Another Territory?
Should I continue to invest in SEO during a website migration?
How Does Changing My Address Impact SEO?
What do you do during and after a Google core update?
What does "not found" mean on my rankings report?
How do you optimize for voice search?
How do I book a monthly review call?

Onboarding

How to Get Google Search Console and GA4 for Your Franchise Location
Do you have an onboarding form?
How long does it really take to see ranking improvements?
What is an Account access email?
What can I expect from my onboarding call for the program, what do I need to prepare, and how much time do I need to allot?
Google Analytics Not Displaying Data In Dashboard
How do I reset my password to the Digital Shift reporting portal?
How Do I Send You Photos and Videos?
What data and tracking can I see in my reporting portal?
When will my content be created?
When is my next check-in or meeting?
Who is my account manager?
I want to sign up what is the next step?
What happens after I sign up?
How do I book a monthly review call?
How do I book an onboarding call?

Content

Will a Geo Page Alone Help Me Rank on Maps in Another City?
Can I Get a Custom Privacy Policy or Terms of Use Page?
What is the difference between service areas on my GBP and the geo pages or areas served pages on my website?
Understanding Your Content Draft and How It Fits With Your Franchise Page Layout
How Often Should You Update Your Website Content?
My Corporate Team or Franchise Created Local Pages, Do I Still Need SEO?
Should You Include Pricing in Your FAQs?
Can You Write Blogs For My Location?
If I need to correct content after it’s been posted on my local website, who do I contact?
Reviewing and Approving Your Content in Google Docs
What is Digital PR and How Does It Help with SEO?
How Do You Determine What Keywords or Topics to Optimize For?
Can You Use the Content I Send You for SEO?
Where can I find the content published on my website?
Understanding Your Content Schedule
What Is The Impact of Pausing SEO and Google Business Profile Services?
ServiceTitan Integration
How do you determine which city is chosen for a Geo page
What are Business Descriptions
Can I make changes to the content you produce?
What if I am not satisfied with my content?
How does the content process work?
What is the difference between "standard" and "premium" content?
What is a geo page?

Social Media

What to expect at your first meeting with our video team
Can You Schedule Posts Using My Social Media Platform?
Facebook Page Visibility Troubleshooting
How to Access Your LinkedIn Company Page
Can You Add a User to My Facebook Account?
Can You Use My Own Photos for Social Media Updates?
Can I Manually Approve My Posts?
What Social Media Accounts Do You Post To?
What will you be doing with my Meta accounts (Facebook/Instagram)?
How to Record Powerful Client Video Testimonials
What are review posts?
How to claim a Linkedin company page?
Give a partner access to assets in your Business Manager

Google Business Profile

How to set up a new Google Business Profile
What to do when Google says "Verification required" or "Get verified"
What to do when your Google Business Profile is suspended
Troubleshooting visibility issues with your Google Business Profile
Why does my Google Business Profile say "Not publicly visible"?
What does "Your business is not visible to customers" mean?
Why does my Google Business Profile say "Only visible to managers" or "Only visible to you"?
What does "Google is processing your verification" mean, and how long should it take?
What does "Edits pending" or "Under review" mean on my Google Business Profile?
What does it mean when Google says my Business Profile is "Disabled"?
What to do when Google says "Duplicate" or "Access required"
Why does Google say my business is permanently closed?
Why Does My Google Business Profile Say I Have No Reviews?
Do service area cities, ZIP codes, or counties play a role in local ranking?
My Google Business Profile settings changed automatically. What happened?
Can changing service areas affect your Google visibility?
What is a Google Business Profile Attribute?
What is the difference between service areas on my GBP and the geo pages or areas served pages on my website?
Can I create more than one Google Business Profile?
I Don't See All of My ZIP Codes Under My Areas Served on My Google Business Profile
What is important to rank in other service areas beyond my immediate location?
How important is the physical location of my Google Business Profile?
Does the Google Profile areas served setting have a direct impact on my rankings?
My Google Local Services Ads targeting does not match my Google Business Profile areas served. Is this a problem?
Why Is the Google Business Profile Call Button Missing on Mobile?
Why Am I Not Seeing Recent Click to Call or Activity on My Google Business Profile Insights?
Does Adding Keywords to Google Review Replies Help With Rankings?
What to Do When Google Says "Further Verification Required"
How to Request a Live Video Call Verification with Google for Your Business Profile
What to Do If Your Business Is Targeted by a Negative Review Extortion Scam on Google
How to Keep Your Google Business Profile Strength Looking Good
How Frequently Do You Post to Google Business Profiles?
Can You Manage My Google Business Profile Account?
Can I review the Google review responses before they are posted?
Google Business Profile Video Verification Example
What are important Google Maps ranking factors?
What Does My Google Business Profile Management Service Include?
How to Remove a Photo from Your Google Business Profile
How to Remove an Inappropriate Employee Review from Your Google Business Profile
How to Recover Missing or Removed Reviews on Your Google Business Profile
Should I Make My Office Address Visible on My Google Business Profile?
What Does The Data On My Local Rankings Heatmap Mean?
How to Flag a Review on Your Google Business Profile
Why can't I see my new Google Review on My Business Profile?
Updating or Adding a Physical Address to your Google Business Profile listing
Google PIN not arriving at my location
GBP Location Verification Issues - How to Contact Google
How to Get Reinstated After a Google My Business Suspension?
Can I Claim Ownership of a Verified Google Business Profile?
Will updating my address impact my ranking?
Can I Use a PO Box for My Google My Business address?

Technical

Where do I find my call tracking settings and lead source in my field service software?
Why isn't the tracking number on my website in my list of tracking numbers?
Why does my phone number on my website change after the page loads?
Can You Help Me with Core Web Vitals?
Can I Get a Custom Privacy Policy or Terms of Use Page?
Can You Create A Custom Contact Form on My Website
How to Add a Video to Your Website
Do UTM Parameters and Tracking Parameters in the URL Impact SEO and Rankings?
Are Boilerplate Sections Bad for SEO?
Understanding Your PageSpeed Insights Report
Are there any IP address that I need to whitelist to allow Googlebot to crawl my website

Our Programs

Billing
I have an in-house marketing manager, do I still need an agency?
Account Change Notifications
Who Owns The Accounts and Work You Perform?
Which Is Better, SEO or Paid Ads (Google Ads, GLS, etc)?
Will I Need to Continue with SEO After I Get Good Rankings?
How Long is the Contract For?
What’s Included With My Plan?
What Access Do You Need to Perform Your Work?
How Do You Track Progress?
How Long Will it Take to See Results?
How Much Will My Plan Cost?
Can I Customize My Plan?
Can You Use My Own Photos for Social Media Updates?
Can You Write Blogs For My Location?
How Frequently Do You Post to Google Business Profiles?
Can You Manage My Google Business Profile Account?
Can I Manually Approve My Posts?
What Social Media Accounts Do You Post To?
Do You Use Content from the Corporate Blog for Social Media?
What Type of Content Marketing Do You Do?
These Services Sound Similar to What I Already Have, What Do You Do Differently?
Do I Need SEO If I Already Have Someone Looking After My Local Business Listings?
Do You Get Access to Corporate Resources and Content?
How Do I Get Started With a FREE Assessment?
What is an Account access email?
Can I upgrade or downgrade the plan, and how will this affect my deliverables?
I have multiple locations across different brands, can I get a discount?
I have multiple locations within the same brand, can I get a discount?
If I’m not seeing value in the program, who can I escalate my concerns to?
I can’t log in, and can’t remember my password, who do I contact?
Can I give access to my reporting dashboard to more team members in my business?
My report looks incorrect, who do I contact?
How do I access the reporting platform?
Who will proof my content?
How do I sign up for the program?

Reporting

Where do I find my call tracking settings and lead source in my field service software?
Why isn't the tracking number on my website in my list of tracking numbers?
Why Am I Not Seeing Recent Traffic Activity on My GA4 Report?
Why Does My Google Analytics Show a 100% Increase?
Why Am I Not Seeing Recent Click to Call or Activity on My Google Business Profile Insights?
How long does it really take to see ranking improvements?
Google Analytics Not Displaying Data In Dashboard
How do I reset my password to the Digital Shift reporting portal?
What does "not found" mean on my rankings report?
What Does The Data On My Local Rankings Heatmap Mean?
Google displaying an unexpected page in local search results
What data and tracking can I see in my reporting portal?
How do I access my dashboard and reporting portal?

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