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Our Prograns

Pre-sign up question about our services and SEO programs.
How do I access the reporting platform? How do I access the reporting platform?The 24/7 reporting platform can be accessed via login.digitalshiftmedia.com.
Who will proof my content? Our internal senior editors review all content before it is sent out for publishing. Senior editors are experienced in journalism...
How do I sign up for the program? If you know the SEO plan you'd like to invest in, you can sign up directly from our service page...
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Billing

Billing related answers.
Who do I contact if I have billing issues or questions? For billing questions, please email our support team and indicate that there is a billing-related inquiry in the subject line...
How will the billing description come through? The billing description will be displayed as DIGITALSHIFTMEDIA.COM or DIGITAL SHIFT, with a short description of your services depending on...
How will billing be handled? Billing is handled through credit card processing and recurs each month on the same billing date.If a month doesn’t have...
General
  • Should I continue to invest in SEO during a website migration?
  • How Does Changing My Address Impact SEO?
  • What do you do during and after a Google core update?
  • What does "not found" mean on my rankings report?
  • Google displaying an unexpected page in local search results
  • How do you optimize for voice search?
  • How do I book a monthly review call?
Onboarding
  • What is an Account access email?
  • What can I expect from my onboarding call for the program, what do I need to prepare, and how much time do I need to allot?
  • Google Analytics Not Displaying Data In Dashboard
  • How do I reset my password to the Digital Shift reporting portal?
  • How Do I Send You Photos and Videos?
  • What data and tracking can I see in my reporting portal?
  • When will my content be created?
  • When is my next check-in or meeting?
  • Who is my account manager?
  • How do I access my dashboard and reporting portal?
  • I want to sign up what is the next step?
  • What happens after I sign up?
  • How do I book a monthly review call?
  • How do I book an onboarding call?
Content
  • Can You Write Blogs For My Location?
  • If I need to correct content after it’s been posted on my local website, who do I contact?
  • Reviewing and Approving Your Content in Google Docs
  • What is Digital PR and How Does It Help with SEO?
  • How Do You Determine What Keywords or Topics to Optimize For?
  • Can You Use the Content I Send You for SEO?
  • Where can I find the content published on my website?
  • Understanding Your Content Schedule
  • What Is The Impact of Pausing SEO and Google Business Profile Services?
  • ServiceTitan Integration
  • How do you determine which city is chosen for a Geo page
  • What are Business Descriptions
  • Can I make changes to the content you produce?
  • What if I am not satisfied with my content?
  • How does the content process work?
  • What is the difference between "standard" and "premium" content?
  • What is a geo page?
Social Media
  • Can You Use My Own Photos for Social Media Updates?
  • Can I Manually Approve My Posts?
  • What Social Media Accounts Do You Post To?
  • What will you be doing with my Meta accounts (Facebook/Instagram)?
  • How to Record Powerful Client Video Testimonials
  • What are review posts?
  • How to claim a Linkedin company page?
  • Give a partner access to assets in your Business Manager
Google Business Profile
  • How Frequently Do You Post to Google Business Profiles?
  • Can You Manage My Google Business Profile Account?
  • Can I review the Google review responses before they are posted?
  • Google Business Profile Video Verification Example
  • What are important Google Maps ranking factors?
  • What Does My Google Business Profile Management Service Include?
  • How to Remove a Photo from Your Google Business Profile
  • How to Remove an Inappropriate Employee Review from Your Google Business Profile
  • How to Recover Missing or Removed Reviews on Your Google Business Profile
  • Should I Make My Office Address Visible on My Google Business Profile?
  • What Does The Data On My Local Rankings Heatmap Mean?
  • How to Flag a Review on Your Google Business Profile
  • Why can't I see my new Google Review on My Business Profile?
  • Updating or Adding a Physical Address to your Google Business Profile listing
  • Google PIN not arriving at my location
  • GBP Location Verification Issues - How to Contact Google
  • How to Get Reinstated After a Google My Business Suspension?
  • Can I Claim Ownership of a Verified Google Business Profile?
  • Will updating my address impact my ranking?
  • Can I Use a PO Box for My Google My Business address?
Technical
  • Are there any IP address that I need to whitelist to allow Googlebot to crawl my website
Our Prograns
  • Billing
    • Who do I contact if I have billing issues or questions?
    • How will the billing description come through?
    • How will billing be handled?
  • Who Owns The Accounts and Work You Perform?
  • Which Is Better, SEO or Paid Ads (Google Ads, GLS, etc)?
  • Will I Need to Continue with SEO After I Get Good Rankings?
  • How Long is the Contract For?
  • What’s Included With My Plan?
  • What Access Do You Need to Perform Your Work?
  • How Do You Track Progress?
  • How Long Will it Take to See Results?
  • How Much Will My Plan Cost?
  • Can I Customize My Plan?
  • Can You Use My Own Photos for Social Media Updates?
  • Can You Write Blogs For My Location?
  • How Frequently Do You Post to Google Business Profiles?
  • Can You Manage My Google Business Profile Account?
  • Can I Manually Approve My Posts?
  • What Social Media Accounts Do You Post To?
  • Do You Use Content from the Corporate Blog for Social Media?
  • What Type of Content Marketing Do You Do?
  • These Services Sound Similar to What I Already Have, What Do You Do Differently?
  • Do I Need SEO If I Already Have Someone Looking After My Local Business Listings?
  • Do You Get Access to Corporate Resources and Content?
  • How Do I Get Started With a FREE Assessment?
  • What is an Account access email?
  • Can I upgrade or downgrade the plan, and how will this affect my deliverables?
  • I have multiple locations across different brands, can I get a discount?
  • I have multiple locations within the same brand, can I get a discount?
  • If I’m not seeing value in the program, who can I escalate my concerns to?
  • I can’t log in, and can’t remember my password, who do I contact?
  • Can I give access to my reporting dashboard to more team members in my business?
  • My report looks incorrect, who do I contact?
  • How do I access the reporting platform?
  • Who will proof my content?
  • How do I sign up for the program?
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