Our Programs
Pre-sign-up questions about our services and SEO programs.
My report looks incorrect, who do I contact?
For all report-related questions please email our support team.
How do I access the reporting platform?
How do I access the reporting platform?The 24/7 reporting platform can be accessed via login.digitalshiftmedia.com.
Who will proof my content?
Our internal senior editors review all content before it is sent out for publishing. Senior editors are experienced in journalism...
How do I sign up for the program?
If you know the SEO plan you'd like to invest in, you can sign up directly from our service page...
Billing
Billing related answers.
Where Can I Find Copies of My Payment Receipts?
Confirmation emails are sent from support@digitalshiftmedia.com to the account email, the address you used at sign-up.To ensure you receive all...
Who do I contact if I have billing issues or questions?
For billing questions, please email our support team and indicate that there is a billing-related inquiry in the subject line...
How will the billing description come through?
The billing description will be displayed as DIGITALSHIFTMEDIA.COM or DIGITAL SHIFT, with a short description of your services depending on...
How will billing be handled?
Billing is handled through credit card processing and recurs each month on the same billing date.If a month doesn’t have...