Our Prograns

What Social Media Accounts Do You Post To? In addition to posting to Google Business Profile, we have plans available that include posting on Facebook, LinkedIn, Twitter, Instagram,...

Do You Use Content from the Corporate Blog for Social Media? Yes, we add this content to the mix. We prefer writing and sharing in-depth content that is localized for your...

What Type of Content Marketing Do You Do? We create content for your services pages, areas served (geo) pages, blogs and more, as well a content that will...

These Services Sound Similar to What I Already Have, What Do You Do Differently? There may be some similarities between our services and what some of our competitors offer, but search engine optimization and...

Do I Need SEO If I Already Have Someone Looking After My Local Business Listings? If you want serious results, we certainly think so! Local business listings management, also know as business citations management, is...

Do You Get Access to Corporate Resources and Content? Yes, our team gets access to corporate resources, such as FranConnectSky, through the franchisee. We follow the brand guidelines to...

How Do I Get Started With a FREE Assessment? You can get started with a complimentary consultation so that we can determine if you are a good fit for...

What is an Account access email? An account access email is an email sent to you and the home office or a related contact/account owner, requesting...

Can I upgrade or downgrade the plan, and how will this affect my deliverables? Yes, you can upgrade or downgrade your plan at any time with a 30-day notice. The 30-day notice will allow...

I have multiple locations across different brands, can I get a discount? Yes, we offer custom plans for multi-brand owners.

I have multiple locations within the same brand, can I get a discount? Yes, we have flex plans specifically designed for multi-location owners that allow us to allocate resources to different locations under...

If I’m not seeing value in the program, who can I escalate my concerns to? You can reach out to your account manager or schedule a meeting using the calendar booking link found at the...

I can’t log in, and can’t remember my password, who do I contact? Password resets can be done directly from login.digitalshiftmedia.com by clicking the “forgot password?” text under the login box. You will...

Can I give access to my reporting dashboard to more team members in my business? Your team members can have reporting platform accounts created. An email will need to be provided to send their login...

My report looks incorrect, who do I contact? For all report-related questions please email our support team.